Privacy Policy
Effective Date: March 8, 2025
1. Introduction
Welcome to Plumber-On-Call, owned and operated by Web Cue LLC. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable laws in the United States and Google's advertising policies.
2. Information We Collect
We collect information that you provide directly to us, such as when you create an account, request a service, contact customer support, or otherwise communicate with us. This may include:
- Contact information (name, email address, phone number, and mailing address)
- Account credentials (username and password)
- Service request details (description of plumbing issues, preferred appointment times)
- Payment information (credit card details, billing address)
- Communications and correspondence with us
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services
- Processing service requests and payments
- Communicating with you about your account or our services
- Sending promotional materials and other marketing communications
- Analyzing usage patterns to improve our website and services
- Protecting against fraud and unauthorized transactions
- Complying with legal obligations
4. Sharing Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Professional plumbers and contractors who fulfill your service requests
- Payment processors to complete transactions
- Marketing partners for promotional purposes (with your consent)
- Legal authorities when required by law or to protect our rights
5. Your Choices and Rights
You have certain choices and rights regarding your personal information:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Set browser cookies preferences
- Request information about how your data is processed
To exercise these rights, please contact us at [email protected].
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, no Internet transmission is ever completely secure or error-free.
7. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: +18336130076
Address: 123 Main Street, Suite 100, Los Angeles, CA 90001